1. About these terms
These Terms & Conditions govern your use of the Renee Care website. Renee Care (ABN 73 116 824 109, “Renee Care”, “we”, “us”) is an NDIS Plan Management provider based in Victoria, Australia. By using this website you agree to these terms. If you do not agree, please do not use the website.
These terms apply to the website only. The services we provide to you as a client are governed separately by your Service Agreement with us.
2. General information only
The content on this website is general information about NDIS Plan Management and our services. It is not legal, financial or personal advice, and it does not take your individual circumstances into account. Please check the details of your own NDIS plan, or speak to us, before you make decisions.
NDIS rules, prices and guidelines can change. While we aim to keep this website accurate and up to date, we do not guarantee that everything on it is complete or current.
3. Using this website
You agree to use this website lawfully and respectfully. You must not:
- use it in a way that is unlawful, harmful, misleading or offensive;
- try to gain unauthorised access to the website, its systems or other people’s information;
- introduce viruses or other harmful code, or interfere with how the website works;
- copy the website to build a competing or misleading service, or use automated tools to collect its content.
4. Registration forms and enquiries
When you register or send us an enquiry through this website, you agree that the information you give is accurate and that you are authorised to give it, including on behalf of a participant. Submitting a form does not on its own start a service. We will confirm services, pricing and responsibilities with you in a Service Agreement.
We handle your personal information as set out in our Privacy Policy and use cookies as set out in our Cookie Policy.
5. Intellectual property
The Renee Care name, logo, text, images, graphics and design on this website belong to Renee Care or are used with permission. You may view and print pages for your own personal use. You must not copy, reproduce, modify or distribute our content for other purposes without our written permission.
6. Testimonials and stories
Testimonials and stories on this website reflect the experiences of the people who shared them and are published with their consent. Individual experiences differ, and they are not a guarantee of any particular result.
7. Links to other websites
This website may link to third-party websites, including NDIS and government sites and booking or registration tools. We do not control those websites and are not responsible for their content, availability or privacy practices. A link is not an endorsement.
8. Availability
We try to keep this website available, but we do not promise it will always be uninterrupted or error free. We may change, suspend or remove any part of it at any time without notice.
9. Limits of our responsibility
To the extent the law allows, Renee Care is not liable for any loss or damage that results from your use of, or reliance on, this website or its content. Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded.
10. Changes to these terms
We may update these terms from time to time. The updated version applies from the date it is published, and the date at the top shows when it was last updated. By continuing to use the website after a change, you accept the updated terms.
11. Governing law
These terms are governed by the laws of Victoria, Australia. You and Renee Care submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.
12. Contact us
If you have questions about these terms, email us at [email protected] or call 0495 035 533. Our offices are at 452 Waterdale Road, Heidelberg West VIC 3084 and 24 Barton Street, Blairgowrie VIC 3942.